On the morning of January 18th, the 2023 year-end meeting of HEKUANG Filter Element Factory officially commenced. YueRen, the General Manager of HEKUANG, reported on the overall achievements of the filter element factory in 2023 and provided a comprehensive and clear explanation of the company's development plans and strategic goals for 2024.
In his address, General Manager YueRen highlighted that as a specialized manufacturing enterprise, HEKUANG is customer-oriented, dedicated to providing customers with high-quality, high-performance, and high-value filter products. The company takes customer satisfaction as its mission, aiming to let customers experience true value. He outlined the following key points regarding the work philosophy and striving goals for 2024：
To enhance product competitiveness, precise analysis of market trends and genuine customer needs is crucial. Responding swiftly to market changes, we aim to develop products that better align with customer demands.
Improving customer satisfaction involves rapid response, accurate delivery, and proactive collection and analysis of customer feedback. Prioritizing "customer satisfaction" is embedded in the mindset of every team member. Continuous improvement of product and service quality is paramount to elevate customer service standards.
Elevating product development capabilities includes the incorporation of more advanced intelligent equipment. We are actively expanding and enhancing the hydraulic assembly production workshop, providing strong support for the research, development, and manufacturing of new products.
Enhancing equipment and tooling operation involves establishing and maintaining maintenance plans, improving equipment efficiency, and ensuring the enterprise's high production efficiency.
Ensuring quality control capabilities is based on establishing a comprehensive quality management system, covering aspects such as raw material inspection, process control, and final product inspection.
Optimizing supply chain management entails refining inventory management strategies, minimizing stockpile and stockout issues, improving the responsiveness and flexibility of the supply chain, and establishing robust cooperation agreements.
Following that, the heads of departments in the filter element factory summarized their speeches, delving into the achievements and shortcomings of the past year's work. They also proposed new goals and plans for the coming year.
Concluding the meeting, Chairman Xianke Wang attentively listened to the speeches of various middle and senior-level managers. Firstly, he acknowledged everyone's efforts in the past year, facing challenging objective circumstances while adhering to their original intentions and overcoming difficulties. Chairman Wang encouraged teams from various functional departments to learn from experiences, address shortcomings, and strive for continuous self-improvement.
In conclusion, Chairman Wang provided guiding suggestions and outlined clear strategic goals for various business segments within the filter element factory. Emphasizing a product-centric approach, he stressed effective management and coordination of production, sales, and quality as the three fundamental focal points. Through a combination of the 4Ps strategy, the goal is to offer customers satisfactory products and services. Increased recruitment efforts, dedicated investment in high-tech research and development, and ongoing diversification of product applications were highlighted. Listening to customer feedback, understanding their genuine needs, and establishing a continuous improvement system for the company were underscored as crucial steps for sustained progress and the long-term development of the filter element factory.
In 2024, let's embark on a new journey and set forth once again!
